Service and Support

SERVICES AND MAINTENANCE

PROVOLT offers a predictive, preventive and corrective maintenance service.

Predictive Maintenance: Periodic verification of equipment, aiming at controlling it's operation and availability, in order to identify possible flaws or wear of the equipment components.

In predictive maintenance, we perform thermography which is one of the most important items that can identify a possible flaw in some component, thus it can be scheduled to be replaced with planning avoiding unexpected stop.

Preventive Maintenance: Planned action of replacing components at the end of life or with characteristics different from factory values, aiming to reduce or prevent unexpected equipment downtime.

Corrective Maintenance: Re-establishment of the equipment after a glitch. In these cases PROVOLT offers the equipment rental service so that the process of your company does not stop while the repair is carried out.

For more details, please contact our technical team

MAINTENANCE CONTRACT

We also offer the option of maintenance contracts and remote monitoring, providing customers with greater reliability reducing the occurrence of failures through inspections and periodic pre-scheduled checks.

The realization of the maintenance plan recommended by the manufacturer reduces the occurrence of unexpected equipment stops, prolongs the time of operation without failures and avoids high costs of emergency care and availability of technicians, furthermore, it avoids the cost of an inoperative system.

In maintenance contracts, PROVOLT maintains a minimum inventory of the main modules and components of the equipment, thus ensuring the service with agility.

For more details, please contact our technical team.

SUPPORT

Intellectual, technological and material assistance in order to solve technical problems.

With a qualified and trained team, we offer quality support, with fast and effective service clearing all doutbs related to the operation, maintenance and parameterization of equipment.

For more details, please contact our technical team

BATTERY ANALYSIS

In maintenance contracts and / or periodic maintenance, PROVOLT has equipment and qualified people to perform analysis of temperature, voltage and internal resistance of batteries, with reports and comparative graphs for wear analysis and battery bank life.

For more details, please contact our technical team.

STARTUP

Equipment energization, functionality conference and operational testing with the customer, ensuring quality delivery of the product.

For more details, please contact our technical team

COMMISSIONING

Procedure performed to ensure that systems and equipment are designed, installed, tested, operated and maintained according to the customer's operational needs and requirements.

Commissioning can be applied to both new and existing units in the process of expansion, modernization or adjustment.

For more details, please contact our technical team.

TRAINING

PROVOLT provides its customers with training services in the equipment of its manufacture and also from other manufacturers.

It offers operational training of its entire product line, in order to train your company's technicians to be able to operate and perform emergency maintenance.

We perform on-site service or remote support.

We conduct operation training of our equipment on site or in the factory, depending on the need and the applicable content for each system.

For more details, please contact our technical team

RENT

To ensure the continuity of any process, PROVOLT has equipment for rent, responding to an emergency in case of equipment failures or in situations where it requires a demand for a short period, without the need to purchase a new equipment.

For more details, please contact our technical team

SPARE

For emergency situations, PROVOLT suggests that the customer purchase spare modules for critical equipment.

In cases of maintenance contracts, spare modules can be purchased at a special discount.

For more details, please contact our technical team